These Terms of Service govern your use of rapidway.co. Together with our Privacy Policy they form a binding agreement between you and RapidWay Freight. Please read them carefully before using the Site.
Effective October 2, 2026This document (the “Terms of Service” or the “Agreement”) sets the terms and conditions for your use of the website at https://rapidway.co/ (the “Site”), operated by RapidWay Freight (“RapidWay”, “we”, “us” or “our”), a company with principal offices at 533 College Ave, Staten Island, NY 10302, USA. Together with our Privacy Policy, it forms a binding agreement between you and RapidWay Freight.
Each time you visit, browse, access or otherwise use the Site, you confirm that you have read, understood and agree to be bound by this Agreement and to comply with all applicable laws and regulations. If you do not agree, you must not access or use the Site.
By accessing the Site you represent that you are at least eighteen (18) years old and have the legal authority to accept this Agreement on your own behalf or on behalf of the carrier you represent. If that is not the case, you may not use the Site.
These Terms of Service apply only to your use of the Site and its contents. They do not alter or replace any other contract you have with RapidWay or its Affiliates — including dispatch service agreements, lease-on agreements, broker-carrier agreements and other contracts for RapidWay’s services (each a “RapidWay Contract”) — and your and RapidWay’s respective obligations under those contracts, except where a RapidWay Contract expressly says otherwise. “Affiliate” means any entity that controls, is controlled by, or is under common control with RapidWay.
From time to time we may offer RapidWay-branded services, or authorize a service provider to do so, under different terms. Those terms will be linked from the relevant service and govern your use of it.
RapidWay is based in New York and provides the Site primarily for carriers, owner-operators and drivers located in the United States and Canada. We make no claim that the Site or its content is accessible or appropriate elsewhere. If you access the Site from outside those countries, you do so on your own initiative and are responsible for compliance with local law.
We may modify, suspend or discontinue the Site, its content and its offerings, in whole or in part, at any time and for any reason, without liability to you.
We may also change, supplement or amend these Terms of Service from time to time. We will post the updated terms on this page with a new effective date, and may add a notice to the Site’s home page for significant changes. Your continued use of the Site after a change means you accept the updated terms. Changes to the dispute-resolution provisions in “Governing Law and Venue” do not apply to disputes commenced before the change took effect.
Some areas of the Site may be limited to users we have authenticated and authorized; we may revoke that access at any time. These Terms of Service may be modified only in writing by an authorized officer of RapidWay — not orally, and not by our customer service representatives or dispatchers — and you may not change them in any way.
Our Privacy Policy explains how we collect, use, store and disclose the personal information you provide through the Site, and how we communicate with you by email and text message. By using the Site and providing us with your personal data, you consent to the Privacy Policy.
RapidWay, its Affiliates and their licensors own the Site and everything in it — its content, features, functionality, design, text, graphics, illustrations, animations, logos, trademarks and service marks, software and code, and the selection and arrangement of all of these (collectively, “Site Content”). Site Content is protected by United States and international copyright, trademark, trade-secret and other intellectual-property laws. All rights not expressly granted in these Terms are reserved.
You may view, download and print Site Content for your own non-commercial use in evaluating or using RapidWay’s services, provided you keep all copyright and proprietary notices intact. You may not otherwise reproduce, distribute, modify, create derivative works from, publicly display, republish or exploit any Site Content without our prior written permission. The RapidWay name, logo and truck illustrations may not be used without written consent. Requests to use Site Content can be sent to onboard@rapidway.co.
You are responsible for everything you do on or through the Site. You agree to use the Site in accordance with these Terms of Service and all applicable laws, rules and regulations, and to keep all information you provide to us — including contact details, MC/DOT numbers and equipment details — complete, accurate and up to date.
You agree not to provide to RapidWay, or transmit through the Site, any information or material that:
You also agree not to, and not to use information gathered from the Site to:
If we learn, from our own monitoring or from third parties or law enforcement, that you have engaged in any prohibited or unlawful use, we may terminate your access to the Site immediately and may report the conduct to the authorities. Nothing in these Terms prevents RapidWay or its Affiliates from complying with the law or with law-enforcement requests, and we may use and disclose your contact information as we reasonably consider necessary to comply with the law, enforce these Terms or protect the safety of persons or property.
You agree to waive and hold harmless RapidWay, its Affiliates, licensees and service providers from any claims resulting from action taken by any of them during, or as a consequence of, investigations by them or by law-enforcement authorities.
RapidWay respects the intellectual property rights of others and requires users of the Site to do the same. We will investigate notices of copyright infringement and take appropriate action, including removing material and terminating the access of repeat infringers. If you believe your work has been copied on the Site in a way that constitutes copyright infringement, please send our Copyright Agent a written notice at onboard@rapidway.co containing:
Information on the Site about freight markets, lanes, rates, weekly gross figures, dispatch fees and lease-on commissions is provided for general information. Actual loads, rates and earnings depend on market conditions, your equipment, your authority and safety record, your availability and many other factors outside our control. Nothing on the Site is a guarantee of loads, revenue or profit. The services you receive from RapidWay, and the fees you pay for them, are governed by the RapidWay Contract you sign — not by the Site.
Neither RapidWay nor any Affiliate on whose behalf RapidWay operates the Site accepts liability for your use of the Site. The Site may contain technical inaccuracies or typographical errors, and we do not warrant the accuracy of any information. Please confirm that information is current, accurate and complete before relying on it to make decisions about services, products or other matters described on the Site.
Your use of the Site, its content and any services or items obtained through the Site is at your own risk. You assume the entire cost of any servicing, repair or correction to your computer or other equipment arising from your use of the Site. Any commercial transactions you enter into with persons other than RapidWay as a result of using the Site are at your own risk. Without limiting the foregoing, RapidWay and its Affiliates make no representation, warranty or condition that: the Site will be compatible with your equipment and software; the Site will be available or function without interruption or error, or that errors will be corrected; the information available on or through the Site will be accurate, complete, sequential or timely; the Site will be free of viruses or other destructive or disruptive components; or your use of the Site will not infringe the rights of any person. RapidWay and its Affiliates disclaim all liability regarding such matters to the fullest extent permitted by law.
The Site, its content and any services or items obtained through the Site are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. Neither RapidWay nor any person associated with it makes any warranty or representation as to the completeness, security, reliability, quality, accuracy or availability of the Site, or that it will meet your needs or expectations. To the fullest extent provided by law, RapidWay disclaims all warranties, express or implied, statutory or otherwise, including any warranties of merchantability, non-infringement and fitness for a particular purpose.
To the fullest extent permitted by law, in no event — including negligence — will RapidWay, its Affiliates or their respective officers, directors, employees or licensors be liable for any direct, indirect, consequential, punitive, special or other damages, including damages for lost income or profits (anticipated or otherwise), business interruption, loss of use or loss of production, arising out of the use of the Site or any of its content, information, products or services, even if advised of the possibility of such damages. To the fullest extent permitted by law, the total liability of RapidWay, its Affiliates and their respective officers, directors, employees and licensors arising out of or in connection with the Site is limited to the lesser of the amount you paid RapidWay to use the Site or one hundred US dollars (USD 100).
You release and forever discharge RapidWay, its Affiliates and all of their respective agents, directors, officers, employees, information providers, service providers, suppliers, licensors and licensees, and all other related, associated or connected persons, from any and all rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs and disbursements of any nature, whether known or unknown, which now or hereafter exist and which arise from, relate to or are connected with your use of the Site.
You agree to indemnify, defend and hold harmless RapidWay, its Affiliates and all of their respective agents, directors, officers, employees, information providers, service providers, suppliers, licensors and licensees, and all other related, associated or connected persons, from and against all liabilities, expenses and costs, including reasonable legal fees, incurred in connection with any claim or demand arising out of, related to or connected with your use of the Site, the products and services offered through the Site, or your breach of this Agreement.
The disclaimer, exclusion of warranties, limitation of liability, release and indemnity provisions, together with the sections “Intellectual Property Rights”, “Governing Law and Venue”, “Waiver; Severability”, “Limitation on Time to File Claims” and “Communications”, survive termination of this Agreement.
The Site may contain links to websites controlled by third parties, such as the FMCSA, load boards, factoring companies, insurance, fuel-card and ELD providers. We have no control over those sites or their content, goods or services, make no representations or warranties about them, and accept no responsibility for any loss or damage arising from your use of them. Links are provided for your convenience only; you access linked sites at your own risk and subject to their own terms and privacy policies.
From time to time the Site may describe third-party products or services, or discounts RapidWay has arranged on them. Those products and services are provided by the third party, not by RapidWay, and we are not responsible for them or for the terms on which they are sold. Evaluate them carefully before you buy.
RapidWay may terminate, suspend or limit your access to the Site at any time, with or without notice, in its sole discretion and without liability. Termination of your access to the Site does not affect your obligations, or the rights and licenses you have granted RapidWay, under these Terms of Service, all of which survive. Termination of a RapidWay Contract is governed by that contract.
These Terms of Service, your use of the Site and all related matters are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-laws principles. Unless RapidWay and you expressly agree otherwise, any dispute between RapidWay or any of its Affiliates and you arising from, connected with or relating to the Site, your use of it, these Terms of Service or any related matter shall be brought exclusively in the state or federal courts located in Richmond County, New York, and you and RapidWay waive any objection to that venue based on lack of personal jurisdiction or inconvenient forum.
Our failure to insist on or enforce strict performance of any provision of these Terms of Service is not a waiver of that provision or of any right. Neither the course of conduct between you and us nor trade practice modifies these Terms.
If any provision of these Terms of Service is held invalid, void or unenforceable, that provision is severable and the remaining provisions continue in full force and effect. Any rights not expressly granted in these Terms are reserved to RapidWay.
Any cause of action or claim you may have arising out of or relating to these Terms of Service or the Site must be commenced within one (1) year after the cause of action accrues, or within such shorter period as applicable law allows; otherwise, such cause of action or claim is permanently barred.
Notices and other communications under these Terms of Service will be in writing, in English, and are considered given and received when sent by email, text message or on-site notification.
By using the Site you consent to receive communications from RapidWay electronically about your use of the Site and its contents, and you agree that we may contact you by email for that purpose. You expressly authorize RapidWay to notify you by email if we are required by law to inform you of a data-security incident or breach.
Copyright notices should be sent to the Copyright Agent named in “Copyright Infringement”. All other notices, feedback, questions and requests for support relating to these Terms of Service or the Site should be sent to onboard@rapidway.co, or by mail to RapidWay Freight, 533 College Ave, Staten Island, NY 10302, USA.
Phone numbers collected through our SMS consent process are used only to communicate with you about RapidWay Freight services. They are never shared with or sold to third parties for their marketing purposes.
Message frequency varies with the type of communication and how actively you are running with us. A driver under dispatch can expect several messages a day about load offers, confirmations and check calls; a driver who has only requested information will hear from us far less often.
Standard message and data rates may apply, depending on your carrier’s pricing plan. Rates may differ for messages sent domestically or internationally.
You may opt in to receive SMS messages from RapidWay Freight:
You can opt out at any time by replying STOP to any message you receive, or by contacting us directly and asking to be removed from our messaging list.
If you need assistance, reply HELP to any message, or email us at onboard@rapidway.co.
If you do not wish to receive SMS messages, simply leave the SMS consent box on our forms unchecked. Consent to receive texts is not a condition of using our services.
By opting in to our messaging service, you agree to receive communications related to our dispatch, compliance and lease-on services, including but not limited to:
Details about available loads, including pick-up and delivery locations, dates, load specifications and rates.
Notifications about load acceptance, rate confirmations and real-time updates, including ETA requests and tracking links.
Customer-specific instructions such as securement or photo requirements, or a request to contact the shipper directly.
Requests for your current location, delivery status, or planned availability.
Settlement notices, paperwork reminders and compliance deadlines connected to your account.
By continuing to use our services you acknowledge and consent to receiving these types of messages as part of service delivery. To opt out, follow the instructions in any message or contact us at onboard@rapidway.co.